We will only ever collect information that will help us make the site work better for you, information that will let us contact you if you have asked us to and to give us a sense of how people are using the site via Google Analytics, so that we can keep improving it.
Parts of the website may ask you for information so that you can contact us or complete transactions. You will always be told when this information is being collected, and in most cases will be asked to enter it, eg email addresses to enable us to reply to your enquiries or to add you to our email marketing list. This information will only be used for the purpose stated at the time it is collected and if at any time you wish us to remove your email address from our records simply call us on 01665 574853 or email us on Email Address Records
and we will remove your details from our email marketing records.
The information we collect
We collect the following information from people visiting the website:
- The questions, queries and feedback visitors leave, including email addresses if you send us an email
- Visitor's IP addresses, and details of which version of a web browser they use
- Information on how visitors use the site, using cookies and page tagging techniques, to help us improve the website and our services.
More about cookies
We use small data files stored on your computer called "cookies". Most websites do this as they help improve the website experience for you. Find out what we use them for, and how to control their use on our cookies policy page
Where we store your personal data
In accordance with Principle 6 of the Data Protection Act, visitors have the right to ask us not to process your personal data, and you have the right to access information held about you.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How we use your information
Any information we collect is used to:
- improve the content and design of the website
- to carry out our obligations arising from any contracts entered into with visitors
- contact visitors with their permission to respond to their feedback and enquiries
We will never share your information with other organisations for marketing, market research or commercial purposes, and we do not pass on your personal information to any other website.
Disclosure of your information
Links to other websites
30 Aug 2013